Running Toilet? Here's How to Diagnose and Fix It
Why a Running Toilet Matters
It is not just an annoying sound — the cost adds up faster than most homeowners realise.
Up to 400 litres per day
A continuously running toilet can waste 200 to 400 litres of water every day — enough to fill four bathtubs. Over a year that adds up to over 100,000 litres going straight to the drain.
£100–£300 extra per year
On a metered water supply, a running toilet adds £100 to £300 a year to your bill in the South West Water region. Combined with the wasted hot water for partial flushes, the real cost is often higher.
You may not even hear it
Slow, silent leaks at the flush valve are common. The cistern keeps topping up just enough to stay full, with water trickling continuously into the bowl. The food colouring test (below) catches these.
Fixed in under an hour
Most running toilets are fixed by replacing a £30 flush valve washer. A plumber needs 30 to 60 minutes. DIY is realistic if you are comfortable working with simple mechanical parts.
Five-Step Diagnostic Check
Work through these in order. Most homeowners find the cause within five minutes.
Listen for trickling
After the cistern has filled and the fill valve has closed, listen near the bowl for trickling water. If you hear it, water is leaking from the cistern through the flush valve into the bowl.
Run the food colouring test
Put 5–10 drops of food colouring into the cistern. Wait 15 minutes without flushing. If colour appears in the bowl, the flush valve seal is leaking. This is the most reliable home test.
Lift the cistern lid
Look inside. If the water level is reaching the overflow tube and spilling into it, the fill valve is set too high or not shutting off — fill valve fault. If the water level is below the overflow but you still hear trickling, the flush valve is the problem.
Check the float and arm
In an older cistern with a float arm, see if the float is waterlogged (sitting low) or if the arm is bent. Either causes the fill valve to keep adding water past the correct level.
Inspect the flapper or syphon
In modern cisterns, the flush valve uses a flapper seal or a syphon. Look for warping, mineral build-up or splits. A quick clean sometimes solves the problem; a worn seal needs replacing.
Three Ways to Fix It
Pick the option that matches your DIY confidence and the age of the toilet.
DIY Flush Valve Washer
£5–£15
Time: 30–60 minutes
Skill: Confident DIYer
- Turn off the isolation valve under the cistern
- Flush to empty, then sponge out remaining water
- Remove the old washer and fit the replacement
- Refit and test for leaks
DIY Full Flush Valve Replacement
£25–£50
Time: 1–2 hours
Skill: Confident DIYer
- More involved — cistern must come off the pan
- Replace the entire flush valve assembly
- Refit cistern with new bolts and seal
- Risk of leaks if not refitted carefully
Plumber Callout
£80–£150
Time: 30–60 minutes
Skill: No DIY skills needed
- Plumber diagnoses the exact cause
- Carries parts to fix on the first visit
- Tests for leaks and confirms the fix
- Recommended if you are not confident or the toilet is older
When It Is Time to Call a Plumber
DIY is fine for simple fixes. These signs mean it is worth getting a professional in.
- You are not confident turning off the isolation valve safely
- The cistern is plastic and feels brittle (old units crack easily)
- You have already replaced parts and it is still running
- There is visible water on the floor around the base — likely a wax seal failure
- The fill valve hisses or screams when filling — water pressure or valve fault
- You smell sewage or notice a persistent smell after flushing
For the full repair cost breakdown, see our toilet repair service page .
Running Toilet FAQs
Need Help Fixing Your Toilet?
Browse our directory of local plumbers covering Exmouth and East Devon. A running toilet is usually a 30-minute job — call directly for a same-day quote.
Find a PlumberSee the full toilet repair service page for pricing on every fix. Blocked toilet instead? Read how to unblock a drain or browse blocked drains. Dripping tap? See how to fix a dripping tap. Hard water making it worse? Check your local water hardness. For wider pricing context see plumber costs.